TricomVoIP CTI-Call Metrics
for the Yeastar Cloud & "S" Series PBX
A user friendly call reporting tool that can produce advance call metrics reports.
Break down Call Data, Track Sales Calls.
Easy Setup - Only requires PBX URL, User and Password.
[ Extra Fields ]
TricomVoiIP Call Metrics provides you with 48 fields in which to create details reports from. These can turned and on and off to suit the report type
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[ Recordings ]
Simply download one or more recorded phone calls with ease. Manage recordings, add notes and play back recordings.
[ CDR Search ]
Search the PBX's CDR log without limitations, print or easily export to Excel, xml or csv.
[ CDR Reports ]
TricomVoIP has built in Reports created by CDR Search data, we also can provide custom reports tailored to your needs.
[ Live Dashboard ]
Live Dashboard with various metrics such as Answer Percentage, Total Calls, Concurrent Call Count, Call Status and more.
[ Settings ]
Customise TricomVoIP to suite your needs, set auto refresh times, peak periods and Window Style and color
TricomVoIP Call Metrics is licensed based on that call reporting / recording monitoring is not performed by all extension users therefore a license per extension user is not required, however additional user licenses are available if the allocated extension versus license count does not meet your company's needs.
