CTI-Call Metrics Setup Guide

Download and install TricomVoIP CTI-Call Metrics

First Launch, Time to get our PBX details ready.
Details to enter are the same as the web login to your PBX (Cloud of Physical)

Open ‘Settings’ tab

cONTACT sUPPORT

  • Phone Support: 0800 874 478    
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  • Install TeamViwer Quick Support

Enter your PBX Info,

For example: if you configure / login to your PBX with a link such as https://pbx.example.com:8088

You would choose HTTPS and enter pbx.example.com:8088 into the ‘PBX URL, IP or Hostname’ Textbox,
PBX Type will be auto discovered and doesn’t need to be set.

Alternatively, if you browse and configure your PBX via a link such as http://192.168.5.150
You would choose HTTP and enter 192.168.5.150 into the ‘PBX URL, IP or Hostname’ Textbox.

Enter your PBX Login information username / extension e.g admin and password.

Optionally set toggles to auto login etc.

Load Previous CDR:    Automatically load the last search data.
Remember Me:         Remember user details.
Auto Login:              Automatically login on launch
Save PBX Details:      Save PBX IP / Hostname

Click Login or in ‘PBX CDR’ tab click search this will login before searching.

You are now ready to search your PBX CDR, Download recordings etc. For more tutorials / support visit https//www.tricomvoip.co.nz


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